The Modern Customer Support Solution that Does It All

Power and Simplicity. All in One Platform.

We know that managing customer support today isn’t easy. Most customer service team struggle to deliver consistent experiences across multiple touchpoints and in multiple channels. That’s why we have decided to build Moobidesk – the answer to creating an exceptional customer experience using one simplified customer service platform.

Learn how Moobidesk makes your agents’ lives easier, your customer support more efficient, and your customers happier

UNIFIED VOICE & CHAT CHANNELS

A TRULY CONNECTED CUSTOMER EXPERIENCE.

Orchestrate the best customer experience across all channels on one platform. With this customer engagement platform, you get to choose the right communication channels that best fit your business needs and respond to those channels from a single interface.

AUTOMATED SMART RESPONSE SUGGESTION

SPEED UP CUSTOMER SERVICE RESPONSE TIME.

A fast response makes customers feel important. With our help desk software, Moobidesk analyzes the incoming message and automatically suggests the best responses to your agents, removing the potential for human error and allowing agents to respond quickly to customer issues.

REAL-TIME MONITORING REPORTS

UNDERSTAND KEY PERFORMANCE METRICS AT A GLANCE.

Get a quick summary on your conversation volume trend and number of new customers through the day, giving agents a clear understanding of your business performance with easily digestible reports.

What you can expect from Moobidesk

Increased agent productivity

Better problem resolution timing

Efficient monitoring and tracking

Improved customer loyalty

Significant cost savings

Superior customer experiences

Why organizations choose Moobidesk

WITH MOOBIDESK

Intuitive modern helpdesk empowers all to drive desired business outcomes faster and easier than ever before.

OTHER CUSTOMER SUPPORT SOFTWARE

Overly complex and siloed legacy systems, bound by inflexibility reduce productivity and efficiency.

“Before Moobidesk, our customer support process was painful - every day we’d be checking social media pages and emails, while handling phone calls and walk in customers. There are times when we missed messages and phone calls, leading to unhappy customers and lost sales. Now, we’ll never have to worry about missing any customers’ enquiries again with Moobidesk.”

Chris Chua
Owner

The modern customer support solution that just does it all.

Experience the most innovative and affordable customer support solution today